Stars Helping Stars

Frequently Asked Questions

How is this program funded?
As its name suggests, STARS Helping STARS is primarily funded by our STARS.  Gaylord Entertainment made an initial contribution to get us started, but as a public charity, STARS Helping STARS will rely heavily on your donations to maintain and enhance the account.

How can I donate to the program?
It's easy!  Simply fill out the Payroll Deduction Authorization Form, and follow its instructions to begin your donations.  If you'd rather make a one-time donation, simply make checks payable to "STARS Helping STARS, Inc." and mail to: Corporate Accounting at 2806 Opryland Drive, Nashville, TN 37214.

Is this a company-wide program?
Absolutely!  ALL STARS are encouraged to donate to the fund, and ALL FULL-TIME  and PART-TIME STARS are eligible to apply for funds if an emergency occurs.

What constitutes an "emergency"?
Experiencing catastrophic or unexpected hardships that create a devastating situation, such as the care of a family member, abuse, relocation of child(ren), emergency travel and funeral expenses are all examples of "emergencies". (back to top)

How do I ask for funds from STARS Helping STARS?
When no other funding is available, you  may simply fill out the Application for Emergency Funds, and send it to our Corporate STAR Relations department. (back to top)

Who decides whether or not I receive funds from the program?
The STARS Helping STARS Board of Directors created a review committee of STARS who approve or decline each financial request. (back to top)

How do I qualify?
Regardless of what is determined by the review committee, you will be notified within 3 business days (M-F, 8:00 a.m. - 5:00 p.m. CST) upon receipt of your application.  Please take a look at the last page in this brochure to see a list of eligible events for assistance and required documentation. (back to top)

Do I have to donate to be eligible to apply for funds?
Absolutely not!  In keeping with our Citizenship value, any STAR that has experienced catastrophic or unexpected hardships may apply for emergency funds from STARS Helping STARS. (back to top)